the legal bit…

1. ALL COLOURS MAY VARY.

2. COOL WASHABLE / DRIP DRY (30-40 c MAX.).

3. NOT REQUIRED OR DESIRABLE TO BE FIRE RESISTANT. MANY OF THE CHEMICALS USED IN FIRE RESISTANT FABRIC COVERINGS MAY BE HARMFUL TO SUCKING OR CHEWING PETS.

4. TEST FOR COLOUR FASTNESS WHERE THIS COULD BE A PROBLEM, ESPECIALLY DARK COLOURS.

5. TERMS SUCH AS COTTON, CHROME, LEATHER ETC. ARE DESCRIPTIVE ONLY, AS METALS MAYBE MIXED AND COTTON MAY ALSO CONTAIN OTHER FIBRES .

6. OUR PRODUCTS ARE NOT INDESTRUCTIBLE. TERMS SUCH AS ‘TOUGH’, ‘DURABLE’, ‘INVINCIBLE’ ARE ‘TITLE’ NAMES ONLY AND NOT AN INDICATION OF DURABILITY.

7. DESIGNS AND CONSTRUCTION MAY BE CHANGED WITHOUT WARNING.

8. ITEMS WILL BE PROCESSED AND DELIVERED WITHIN 3-5 DAYS (UK ONLY),  AS STANDARD, BUT ALLOW UP TO 14 DAYS FOR DELIVERY. ESPECIALLY AT BUSY TIMES OF YEAR. ALL ITEMS ARE SENT VIA ROYAL MAIL UNLESS BY PRIOR ARRANGEMENT.

9. ALL PRICES INCLUDE VAT AT 20%

10. FAULTY GOODS OR SHORTAGES MUST BE REPORTED WITHIN SEVEN DAYS AFTER THE DAY AFTER RECEIPT OF THE ITEM. ANY OTHER COMPLAINT RELATED TO THE GOODS MUST BE REGISTERED WITHIN SEVEN DAYS AFTER THE DAY AFTER RECEIPT OF THE ITEM.

11. GOODS REMAIN THE PROPERTY OF UNIWALKER UNTIL FULLY PAID FOR, HOWEVER THE RISK OF THE GOODS PASSES TO THE PURCHASER ON DISPATCH.

12. WHERE REQUESTED GOODS ARE NOT STOCKED, THE NEAREST EQUIVALENT WILL BE SUPPLIED, EXCEPT WHERE THE PURCHASER INDICATES OTHERWISE.

13. UNIWALKER CANNOT ACCEPT ANY LIABILITY FOR CONSEQUENTIAL LOSS, DAMAGE, NONE FULFILMENT OF CONTRACT AND OR SEPARATELY AGREED WRITTEN TERMS UNDER ANY CIRCUMSTANCES WHATSOEVER, TO THE PURCHASER OF UNIWALKER GOODS AND OR ANY OTHER INTERESTED PARTIES.

14. WHERE UNIWALKER ACCEPT ANY LIABILITY FOR CONSEQUENTIAL LOSS, DAMAGE, NONE FULFILMENT OF CONTRACT AND OR SEPARATELY AGREED WRITTEN TERMS UNDER ANY CIRCUMSTANCES WHATSOEVER, TO THE PURCHASER OF UNIWALKER SUPPLIED GOODS OR ANY OTHER INTERESTED PARTIES.

15. BRITISH LAW IN ENGLISH COURTS WILL CONSTRUE AND RULE IN RELATION TO THESE TERMS AND OR ANY CONTRACTS ACCEPTED BY UNIWALKER

16. PLACEMENT OF ORDERS WITH UNIWALKER IS ACCEPTANCE OF THESE TERMS.

17. ALL ITEMS SOLD ARE FOR PETS AND ANIMAL USE ONLY

18. FOR RETURNS DUE TO SIZE, FIT OR CHANGE OF MIND ETC, AND IF REASONABLE CARE OF THE GOODS IAW TRADING STANDARDS GUIDELINES HAS BEEN TAKEN BY THE BUYER, UNIWALKER WILL EXCHANGE OR REFUND THE ITEM. NOTICE OF THE EXCHANGE OR REFUND MUST BE RECEIVED WITHIN SEVEN DAYS AFTER THE DAY AFTER RECEIPT OF THE ITEM. ORIGINAL AND RETURN POSTAGE IS AT THE EXPENSE OF THE BUYER. THIS DOES NOT AFFECT YOUR ‘ONLINE PURCHASE’ RIGHTS IAW TRADING STANDARDS.

19. CHEWED, BITTEN, SCRATCHED AND/OR RIPPED PRODUCTS WILL NOT BE ACCEPTED BACK AS DAMAGED / FAULTY.

20. SPECIAL PURCHASES AND MODIFIED GOODS CANNOT BE EXCHANGED NOR REFUNDED UNLESS THE ITEM IS RECEIVED DAMAGED OR FAULTY. NOTICE OF THE DAMAGE/FAULT MUST BE RECEIVED WITHIN SEVEN DAYS AFTER THE DAY AFTER RECEIPT OF THE ITEM. THIS DOES NOT AFFECT YOUR ‘ONLINE PURCHASE’ RIGHTS IAW TRADING STANDARDS.

21. ANY REFUNDS GIVEN ARE AT THE DISCRETION OF UNIWALKER (SEE OUR RETURNS PAGE FOR FULL DETAILS)

22. UNIWALKER ITEMS, OR ITEMS SUPPLIED DIRECTLY BY UNIWALKER, BOUGHT FROM OUTLETS, SHOPS OR WEBSITES OTHER THAN UNIWALKER.CO.UK ARE SUBJECT TO THE RULES GOVERNING THOSE OUTLETS (AND HIGH STREET BUYING / SELLING LAW) IAW TRADING STANDARDS AND INDIVIDUAL COMPANY RULES. THE ORIGINAL PURCHASE SOURCE MUST BE CONTACTED BY THE BUYER FOR MATTERS RELATING TO ANY PURCHASE UNDERTAKEN OUTSIDE OF UNIWALKER.CO.UK. UNIWALKER ACCEPT NO RESPONSIBILITY FOR PRODUCTS, SERVICE OR COMPANY POLICIES OF OTHER RETAIL OUTLETS SUPPLYING UNIWALKER GOODS.

23.UNIWALKER IS A SOLE TRADING COMPANY

24. ORDERS PLACED AFTER DECEMBER 20TH CANNOT BE GUARANTEED FOR CHRISTMAS DELIVERY

25. UNIWALKER LEADS ARE NOT SUITABLE FOR TYING OUT OR ATTACHING A DOG. CHEWED, BITTEN OR RIPPED PRODUCTS WILL NOT BE ACCEPTED BACK AS DAMAGED / FAULTY.

26. UNIWALKER LEADS ARE NOT SUITABLE FOR DOGS WHO EXCESSIVELY PULL OR LUNGE. THE SUITABILITY OF SUCH PRODUCTS IS AT THE OWNERS DISCRETION. UNIWALKER ACCEPT NO RESPONSIBILITY FOR ITEMS THAT ARE DAMAGED DUE TO EXCESSIVE AND INAPPROPRIATE USE.

27. THE GUIDELINES SUPPLIED WITH THE LEAD ARE FOR GUIDANCE ONLY. THE SUITABILITY OF THE PRODUCT AND THE USE OF THE LEAD AT ALL TIMES IS AT THE DISCRETION OF THE WALKER. FULL RESPONSIBILITY IS AT THE OWNERS / WALKERS RISK.

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