the legal bit…

1. ALL COLOURS MAY VARY.

2. COOL WASHABLE / DRIP DRY (30-40 c MAX.).

3. NOT REQUIRED OR DESIRABLE TO BE FIRE RESISTANT. MANY OF THE CHEMICALS USED IN FIRE RESISTANT FABRIC COVERINGS MAY BE HARMFUL TO SUCKING OR CHEWING PETS.

4. TEST FOR COLOUR FASTNESS WHERE THIS COULD BE A PROBLEM, ESPECIALLY DARK COLOURS.

5. TERMS SUCH AS COTTON, CHROME, LEATHER ETC. ARE DESCRIPTIVE ONLY, AS METALS MAYBE MIXED AND COTTON MAY ALSO CONTAIN OTHER FIBRES .

6. OUR PRODUCTS ARE NOT INDESTRUCTIBLE. TERMS SUCH AS ‘TOUGH’, ‘DURABLE’, ‘INVINCIBLE’ ARE ‘TITLE’ NAMES ONLY AND NOT AN INDICATION OF DURABILITY.

7. DESIGNS AND CONSTRUCTION MAY BE CHANGED WITHOUT WARNING.

8. ITEMS WILL BE PROCESSED AND DELIVERED WITHIN 3-5 DAYS (UK ONLY),  AS STANDARD, BUT ALLOW UP TO 14 DAYS FOR DELIVERY. ESPECIALLY AT BUSY TIMES OF YEAR. ALL ITEMS ARE SENT VIA ROYAL MAIL UNLESS BY PRIOR ARRANGEMENT.

9. ALL PRICES INCLUDE VAT AT 20%

10. FAULTY GOODS OR SHORTAGES MUST BE REPORTED WITHIN SEVEN DAYS AFTER THE DAY AFTER RECEIPT OF THE ITEM. ANY OTHER COMPLAINT RELATED TO THE GOODS MUST BE REGISTERED WITHIN SEVEN DAYS AFTER THE DAY AFTER RECEIPT OF THE ITEM.

11. GOODS REMAIN THE PROPERTY OF UNIWALKER UNTIL FULLY PAID FOR, HOWEVER THE RISK OF THE GOODS PASSES TO THE PURCHASER ON DISPATCH.

12. WHERE REQUESTED GOODS ARE NOT STOCKED, THE NEAREST EQUIVALENT WILL BE SUPPLIED, EXCEPT WHERE THE PURCHASER INDICATES OTHERWISE.

13. UNIWALKER CANNOT ACCEPT ANY LIABILITY FOR CONSEQUENTIAL LOSS, DAMAGE, NONE FULFILMENT OF CONTRACT AND OR SEPARATELY AGREED WRITTEN TERMS UNDER ANY CIRCUMSTANCES WHATSOEVER, TO THE PURCHASER OF UNIWALKER GOODS AND OR ANY OTHER INTERESTED PARTIES.

14. WHERE UNIWALKER ACCEPT ANY LIABILITY FOR CONSEQUENTIAL LOSS, DAMAGE, NONE FULFILMENT OF CONTRACT AND OR SEPARATELY AGREED WRITTEN TERMS UNDER ANY CIRCUMSTANCES WHATSOEVER, TO THE PURCHASER OF UNIWALKER SUPPLIED GOODS OR ANY OTHER INTERESTED PARTIES.

15. BRITISH LAW IN ENGLISH COURTS WILL CONSTRUE AND RULE IN RELATION TO THESE TERMS AND OR ANY CONTRACTS ACCEPTED BY UNIWALKER

16. PLACEMENT OF ORDERS WITH UNIWALKER IS ACCEPTANCE OF THESE TERMS.

17. ALL ITEMS SOLD ARE FOR PETS AND ANIMAL USE ONLY

18. FOR RETURNS DUE TO SIZE, FIT OR CHANGE OF MIND ETC, AND IF REASONABLE CARE OF THE GOODS IAW TRADING STANDARDS GUIDELINES HAS BEEN TAKEN BY THE BUYER, UNIWALKER WILL EXCHANGE OR REFUND THE ITEM. NOTICE OF THE EXCHANGE OR REFUND MUST BE RECEIVED WITHIN SEVEN DAYS AFTER THE DAY AFTER RECEIPT OF THE ITEM. ORIGINAL AND RETURN POSTAGE IS AT THE EXPENSE OF THE BUYER. THIS DOES NOT AFFECT YOUR ‘ONLINE PURCHASE’ RIGHTS IAW TRADING STANDARDS.

19. CHEWED, BITTEN, SCRATCHED AND/OR RIPPED PRODUCTS WILL NOT BE ACCEPTED BACK AS DAMAGED / FAULTY.

20. SPECIAL PURCHASES AND MODIFIED GOODS CANNOT BE EXCHANGED NOR REFUNDED UNLESS THE ITEM IS RECEIVED DAMAGED OR FAULTY. NOTICE OF THE DAMAGE/FAULT MUST BE RECEIVED WITHIN SEVEN DAYS AFTER THE DAY AFTER RECEIPT OF THE ITEM. THIS DOES NOT AFFECT YOUR ‘ONLINE PURCHASE’ RIGHTS IAW TRADING STANDARDS.

21. ANY REFUNDS GIVEN ARE AT THE DISCRETION OF UNIWALKER (SEE OUR RETURNS PAGE FOR FULL DETAILS)

22. UNIWALKER ITEMS, OR ITEMS SUPPLIED DIRECTLY BY UNIWALKER, BOUGHT FROM OUTLETS, SHOPS OR WEBSITES OTHER THAN UNIWALKER.CO.UK ARE SUBJECT TO THE RULES GOVERNING THOSE OUTLETS (AND HIGH STREET BUYING / SELLING LAW) IAW TRADING STANDARDS AND INDIVIDUAL COMPANY RULES. THE ORIGINAL PURCHASE SOURCE MUST BE CONTACTED BY THE BUYER FOR MATTERS RELATING TO ANY PURCHASE UNDERTAKEN OUTSIDE OF UNIWALKER.CO.UK. UNIWALKER ACCEPT NO RESPONSIBILITY FOR PRODUCTS, SERVICE OR COMPANY POLICIES OF OTHER RETAIL OUTLETS SUPPLYING UNIWALKER GOODS.

23.UNIWALKER IS A SOLE TRADING COMPANY

24. UNIWALKER COLLAR STRAP IS SUPPLIED TO ATTACH THE LEAD TO THE DOGS OWN COLLAR AS PER INSTRUCTION ON THIS WEBSITE AND/ OR LEAFLET PROVIDED. UNIWALKER RECOMMEND ITS USE AT ALL TIMES, BUT THE FINAL DISCISION & RESPONSIBILITY LIES WITH THE WALKER / OWNER. THE COLLAR STRAP IS NOT TO BE USED TO REPLACE A LEAD, TO WALK, TIE OUT OR ‘HOLD’ THE DOG

25. UNIWALKER LEADS ARE NOT SUITABLE FOR TYING OUT OR ATTACHING A DOG. CHEWED, BITTEN OR RIPPED PRODUCTS WILL NOT BE ACCEPTED BACK AS DAMAGED / FAULTY.

26. UNIWALKER LEADS ARE NOT SUITABLE FOR DOGS WHO EXCESSIVELY PULL OR LUNGE. THE SUITABILITY OF SUCH PRODUCTS IS AT THE OWNERS DISCRETION. UNIWALKER ACCEPT NO RESPONSIBILITY FOR ITEMS THAT ARE DAMAGED DUE TO EXCESSIVE AND INAPPROPRIATE USE.

27. WE INCLUDE ONE FREE ‘GUIDE TO USE’ WITH EVERY ORDER. IF YOU ARE ORDERING MULTIPLE LEADS AND WOULD LIKE A GUIDE FOR EACH LEAD, PLEASE LET US KNOW IN THE ‘NOTES’ SECTION WHEN AT THE CHECKOUT

28. THE GUIDELINES SUPPLIED WITH THE LEAD ARE FOR GUIDANCE ONLY. THE SUITABILITY OF THE PRODUCT AND THE USE OF THE LEAD AT ALL TIMES IS AT THE DISCRETION OF THE WALKER. FULL RESPONSIBILITY IS AT THE OWNERS / WALKERS RISK

29. LAST ORDER FOR CHRISTMAS DELIVERY IS 18th DECEMBER (SUBJECT TO ROYAL MAIL/COURIER SCHEDULES). OUR OFFICES WILL BE CLOSED FROM 22ND DECEMBER – 6TH JAN. ORDERS WILL STILL BE PROCESSED, BUT RETURN CORRESPNDANCE & ‘OFFICE WORK’ MAY BE DELAYED.


To place an order:

Order direct on-line safely with PayPal or with a credit /debit card.

Simply click on the item of choice, choose any option or number of items required from the drop down menus as applicable.  Click on the ‘Add to Cart’ button to purchase.

When you have chosen an item it will be placed in a shopping cart. If you wish to continue shopping, just select you next item. The ‘view cart’ link will appear at the top of the page which you can click to go through to the checkout at anytime.  You can change your mind, number of items or cancel at any time before final acceptance of the order. Don’t forget to add your coupon code if you have one.

All our items are shipped FREE* with the option to upgrade to ‘Expedited Shipping’ for even faster delivery. Click here for further delivery and shipping details.

If you have a PayPal account, select and click the ‘Pay with Paypal’ option and continue to Paypal to complete the order.

 If you do not have an account, or do not wish to use PayPal, fill out the delivery and billing detail and click on ‘Continue to payment’. with your credit / debit cards.  The order can be amended or cancelled at any time up to final payment acceptance.

If you have a Paypal account, please double check that the delivery address is correct and current.

We include one free ‘Guide to Use’ with each order. If you are ordering multiple leads and would like a Guide for each lead, please let us know in the ‘notes’ section when at the checkout.

If we do not answer your email or if you are chasing up an order, please check on the contact page to see if we are away or on minimal staffing due to school holidays.

If you have any questions or queries please contact us